How AI Florist Works

AI Florist is a chat-first flower shop. Instead of browsing a catalogue, you tell our AI florist — Fleur — about the occasion, your style preferences, and budget. Fleur designs a one-of-a-kind arrangement, shows you a preview, and handles checkout and delivery. The entire experience happens in a single conversation.

Quick Answers

How fast is the flow from chat to checkout?

Most customers complete the flow in under five minutes, especially with clear preferences and budget.

Can I refine the arrangement before paying?

Yes. You can iterate on flowers, colors, and budget in chat before checkout.

Where can I see delivery and policy details?

See our delivery page and compare florists page for detailed terms.

Three Steps to Your Perfect Arrangement

  1. 1

    Chat with Fleur

    Open the chat and tell Fleur about your occasion — birthday, anniversary, sympathy, or just because. Share colour preferences, favourite flowers, recipient personality, and your budget. Fleur asks smart follow-up questions to nail down the perfect design.

  2. 2

    Review Your AI-Designed Arrangement

    Fleur generates a custom arrangement with a visual preview, flower list, and price breakdown. Want changes? Just say so — swap a colour, add a specific bloom, or adjust the budget. Iterate until it feels right.

  3. 3

    Checkout and Delivery

    Once you confirm, Fleur collects delivery details — recipient name, address, date, and timeslot — right inside the chat. A personal card message is included. You get a secure Shopify checkout link, and our team handcrafts your arrangement for delivery or self-collection.

Why Chat-First?

Traditional flower shops show you a fixed catalogue. AI Florist flips that — every arrangement is designed around your story. A birthday for your mum who loves peonies is different from a thank-you for a colleague who prefers minimalist whites. Chat lets Fleur understand context that a product grid never could, so you end up with something genuinely personal instead of something picked from a menu.

Frequently Asked Questions

What is Fleur?

Fleur is your AI-powered florist. You chat about the occasion, style, and budget, and Fleur designs a custom arrangement for you — complete with a visual preview and price breakdown.

How does ordering work?

Chat with Fleur, review your recommended arrangement, then add to cart and checkout like any Shopify order. Delivery details are collected right inside the chat.

Can I customise my arrangement?

Absolutely. Share preferred colours, flowers, and mood. Fleur will generate a design, and you can iterate — swap stems, change the palette, adjust the budget — until it feels perfect.

How long does the chat take?

Most customers go from first message to checkout in under five minutes. If you already know what you want (e.g. "birthday, pink roses, $100"), Fleur can generate an arrangement on your very first message.

What if I don't know what I want?

That's exactly what Fleur is for. Just describe the occasion and the recipient, and Fleur will suggest styles, palettes, and flowers that fit. Think of it as having a personal florist on call.

Is checkout secure?

Yes. Checkout is handled entirely by Shopify's secure payment infrastructure. Your payment details never touch our servers.

What areas do you deliver to?

We offer free island-wide delivery in Singapore. Some restricted zones apply (military camps, airports, Jurong Island). Check our delivery page for full details.

What is your return and refund policy?

Because flowers are perishable and custom-made, issues are handled case by case. Contact us and we will make it right.